Privacy policy

Please read the whole of this Privacy Policy. NovaXport Solutions (www.biozoneasia.com) aims to treat your personal information in accordance with the following privacy policy at all times.

Collection

  • We will collect information about you (for instance, your name, address, contact number(s), email address, etc) when you complete BiozoneAsia forms, enter BiozoneAsia promotions or competitions, or when we communicate via phone or email. Other sources, like marketing organisations and credit reference agencies, may also provide us with information about you from time to time.
  • We also collect information when you buy or use our products and services, for example how, when, where and how often you use our products.
  • If you choose not to provide information when we ask for it, certain product features may not work properly, or we may not be able to provide you with a product or service altogether.

Use

We hold and use the information we collect for a number of purposes, including:

  • Processing credit application forms and any online transactions you make;
  • Carrying out credit checking and scoring (if you have agreed);
  • Billing you;
  • Providing and assisting you with products or services your request;
  • Offering you rewards, special offers, competitions and other promotions;
  • Providing you with information on new products and services and/or products and services of carefully selected third parties we think you might like;
  • Responding and following up on any queries, complaints or requests you might have made, and other customer care issues;
  • Complying with legal, governmental or regulatory agencies requests in connection with any legal proceedings, crime or fraud prevention or detection, or prosecution;
  • Training our staff, monitoring our network and services, and maintaining our systems.
  • You agree that our agents and we may send you marketing messages, electronic or otherwise, about (amongst other things) our rewards, special offers, competitions and other promotions, and those of our agents or third parties which we consider may be of interest to you.